Privacy Policy for Istiana LLC

Introduction

Welcome to UIO ("UIO," "the app," "we," "us," "our"), owned and maintained by Istiana LLC. Our commitment is to safeguard your personal information and to uphold your privacy. This Privacy Policy explains the nature of the information we collect, how we use it, how it’s stored, and shared as you utilize the app and our website. It also details your rights concerning data protection, including the right to object to some of the processing activities we conduct.

Information We Collect

In order to provide and continually enhance our services, we collect certain information from you:

  • Account Information: We require details such as your name, email address, and a password when you set up an account with UIO.
  • Voice and Image Snapshots: The app captures voice and image snapshots which are sent to the AI provider of your choice, including OpenAI, Perplexity AI, or Together.ai.
  • Payment Information: Our payment processes are facilitated through Stripe, a third-party service. We do not retain your payment card information. Instead, Stripe handles payment-related data in accordance with their privacy policy.
  • Usage Data: We monitor how you interact with UIO, which features you utilize, and the duration of your app usage.
  • Technical Data: We collect technical information such as your IP address, device type, operating system, and browser type, which helps us ensure optimal app performance.

How We Use Your Information

Your information is utilized to:

  • Provide, maintain, and enhance our services.
  • Process transactions and communicate with you about confirmations, invoices, and related information.
  • Offer customer support and communicate with you regarding our products, services, and promotions.
  • Monitor and analyze trends, usage, and activities in connection with our services for improvement.

Data Sharing and Disclosure

Istiana LLC will not share or disclose your personal information, except under the following circumstances:

  • Service Providers: We work with trusted third-party services (such as Stripe for payments and Supabase for data storage) that assist us in our operations. We share your personal data with these parties only to the extent necessary to provide these services.
  • Legal Compliance: Should laws or subpoenas necessitate the disclosure of your information, we may do so to comply with these legal requirements.

Liability and Third-Party AI Providers

You acknowledge that when you select an AI provider (OpenAI, Perplexity AI, Together.ai) on the UIO desktop app, you are bound by their Terms of Service (TOS). Istiana LLC is not liable for any damage that results from your use of the app in conjunction with these AI services.

Data Storage and Security

Supabase, our chosen data storage provider, employs robust security measures. Nevertheless, absolute security cannot be guaranteed over the internet or with electronic storage systems.

Your Rights

Under regulations like GDPR and CCPA, you have rights over your personal data:

  • Access to your data.
  • Rectification of incorrect data.
  • Deletion of your data.
  • Objection to our processing of your data.
  • Portability of your data.

For any requests, please reach out to us at [Your Contact Information].

Changes to This Privacy Policy

We may revise this policy periodically. Any updates will be posted on our website with a new effective date.

Contact Us

Should you have any queries regarding this policy, please contact us at usersuccess@uio.io. You can mail us at:

Istiana LLC
8 The Green #18299
Dover, DE 19901, United States

Or call us at: 1(302)200-8748.